10-year warranty
Covered for 10 years.
Every armchair is covered by our 10-year warranty against manufacturing defects in materials and workmanship, in normal home use.
CoveredNot covered
Frame and structureNormal wear, patina and natural variation in wood
Welds, joints and assemblyMisuse, overloading or accidents
Paint and finish, against faults in applicationSunlight, heat, moisture or incorrect cleaning
Materials, against manufacturing defectsModifications
If something does not hold up
Email info@by-crea.com with your order number and a few photos, and we will assess it with you. We do not re-cover armchairs, but cushions can be ordered separately through customer service.