This website is operated by Crea. Throughout the site, the terms “we”, “us,” and “our” are referred to by Crea. by Crea offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Last Updated: September 23, 2024
1. Introduction
by Crea (“we,” “our,” or “us”) is committed to protecting your privacy. This Security & Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or make a purchase.
2. Who we are
Our company’s name is CA Development AB (VAT number SE559096957101), and our address is Strömgatan 2, 212 25 Malmö, SWEDEN.
3. Information we collect
3.1 Personal Information:
– Contact Details: Name, email address, phone number, billing, and shipping address.
– Payment Information: Credit card details, bank account information.
– Order Details: Products purchased, order history, and preferences.
3.2 Device Information:
– Technical Data: IP address, browser type, operating system, referring URLs.
– Usage Data: Pages visited, time spent on the site, and interaction with content.
3.3 How we use your information:
– Order Processing: To fulfil orders, process payments, and provide customer support.
– Personalization: To tailor your shopping experience and recommend products.
– Communication: To send order confirmations, delivery updates, promotional offers, and newsletters (with your consent).
– Analytics: To improve our website, products, and services by analysing usage data.
3.4 Sharing your information:
We share your personal information with trusted third parties to provide and improve our services:
– Service Providers: Payment processors, shipping companies, and marketing partners.
– Legal Compliance: To comply with legal obligations, such as responding to subpoenas or other lawful requests.
4. Security measures
We implement robust security measures to protect your personal information:
– Encryption: Use of SSL encryption for data transmission.
– Access Controls: Restricted access to personal information to authorized personnel only.
– Regular Audits: Periodic security audits and vulnerability assessments.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
– Functional Cookies: Necessary for site operation and navigation.
– Performance Cookies: To analyse site usage and improve performance.
– Advertising Cookies: To deliver targeted ads and measure ad effectiveness.
You can manage your cookie preferences through your browser settings.
In our cookie table below we list which third party cookies we use and what type of information they retrieve.
| Supplier | Tool | Purpose |
| Google Tag Manager | Google Tag manager is a container tool that store and handle all scripts / cookies by Crea use | |
| Google Analytics | Google Analytics is a analytics tool we use to analyse user behaviour at by-crea.com | |
| Google Ads | We use Google ads remarketing tag and conversions tracking to customise advertising based on behaviour at by-crea.com and to follow up on our advertising. | |
| Hotjar | Hotjar | Hotjar is a analytics tool we use to analyse user experience and user behaviour at by-crea.com |
| Facebook Pixel | We use Facebook pixel to customise advertising based on behaviour at by-crea.com and to follow up on our advertising on Facebook & Instagram. | |
| Pinterest Tag | We use Pinterest tag to customise advertising based on behaviour at by-crea.com and to follow up on our advertising at Pinterest. | |
| LinkedIn Insight Tag | We use the LinkedIn insight tag to customise advertising based on behaviour at by-crea.com and to follow up on our advertising at LinkedIn. | |
| Klarna | Klarna Checkout | We use Klarna as a payment partner during the order process. Please visit their website to see which cookies/tools they use. |
| Paypal | Paypal | We use Paypal as a payment partner during the order process. Please visit their website to see which cookies/tools they use. |
| livechat.com | Livechat | To give you a better shopping experience we use live chat. Please visit their website to see which cookies/tools they use. |
| Trustpilot | Review widget | We want to support you with real customers’ reviews of our products and services. Please visit their website to see which cookies/tools they use. |
6. Your Rights
You have the right to:
– Access: Request a copy of the personal information we hold about you.
– Rectification: Correct any inaccurate or incomplete data.
– Deletion: Request the deletion of your personal information.
– Restriction: Limit the processing of your data under certain conditions.
– Objection: Object to the processing of your data for direct marketing purposes.
7. International Compliance
We comply with international privacy laws, including:
– GDPR (EU): General Data Protection Regulation for data protection and privacy.
– CCPA (US): California Consumer Privacy Act for data privacy rights.
– PIPEDA (CA): Personal Information Protection and Electronic Documents Act for data protection.
8. Changes to this Policy
We may update this Security & Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact us
If you have any questions or concerns about this policy or our privacy practices, please contact us at:
By Crea
Customer Service Department
Email: info@by-crea.com