This Privacy Policy outlines how www.by-crea.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Last Updated: June 1, 2024
1. Introduction
by Crea (“we,” “our,” or “us”) is committed to protecting your privacy. This Security & Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or make a purchase.
2. Information we Collect
2.1 Personal Information
Contact Details: Name, email address, phone number, billing, and shipping address.
Payment Information: Credit card details, bank account information.
Order Details: Products purchased, order history, and preferences.
2.2 Device Information
Technical Data: IP address, browser type, operating system, referring URLs.
Usage Data: Pages visited, time spent on the site, and interaction with content.
2.3 How we use your information
Order Processing: To fulfil orders, process payments, and provide customer support.
Personalisation: To tailor your shopping experience and recommend products.
Communication: To send order confirmations, delivery updates, promotional offers, and newsletters (with your consent).
Analytics: To improve our website, products, and services by analysing usage data.
2.4 Sharing your Information
We share your personal information with trusted third parties to provide and improve our services:
Service Providers: Payment processors, shipping companies, and marketing partners.
legal Compliance: To comply with legal obligations, such as responding to subpoenas or other lawful requests.
3. Security Measures
We implement robust security measures to protect your personal information:
Encryption: Use of SSL encryption for data transmission.
Access Controls: Restricted access to personal information to authorized personnel only.
Regular Audits: Periodic security audits and vulnerability assessments.
4. Cookies and Tracking Technologies
Functional Cookies: Necessary for site operation and navigation.
Performance Cookies: To analyse site usage and improve performance.
Advertising Cookies: To deliver targeted ads and measure ad effectiveness.
You can manage your cookie preferences through your browser settings.
5. Your rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Correct any inaccurate or incomplete data.
Deletion: Request the deletion of your personal information.
Restriction: Limit the processing of your data under certain conditions.
Objection: Object to the processing of your data for direct marketing purposes.
To exercise these rights, please contact us at info@by-crea.com.
6. International Compliance
We comply with international privacy laws, including:
GDPR (EU): General Data Protection Regulation for data protection and privacy.
CCPA (California): California Consumer Privacy Act for data privacy rights.
PIPEDA (Canada): Personal Information Protection and Electronic Documents Act for data protection.
7. Changes to this Policy
We may update this Security & Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this policy or our privacy practices, please contact us at:
By Crea
Customer Service Department
Email: info@by-crea.com