This Cookie Policy outlines how www.by-crea.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Last Updated: July 1, 2024
1. Introduction
We use cookies to help you navigate efficiently and perform certain functions. Detailed information about all cookies can be found under each consent category below.
Cookies categorized as “Necessary” are stored in your browser because they are required to enable the basic functions of the website.
We also use third-party cookies that help us analyze how you use the website, store your preferences, and display content and advertisements relevant to you. These cookies are stored in your browser only with your prior consent.
You can choose to enable or disable some or all of these cookies, but disabling certain cookies may affect your browsing experience.
2. Cookie Consent Solution
by Crea uses the CookieYes cookie consent solution, provided by CookieYes, a trusted provider of consent management platforms. This solution ensures that we comply with relevant data protection regulations and allows us to collect and manage user consents efficiently. It ensures that non-essential cookies are only activated with your prior consent.
3. What are cookie & similar tracking technologies?
Cookies are small text files stored in your browser by websites you visit. By Crea uses cookies to understand your visit and enhance your experience. Similar tracking technologies include pixel tags and APIs:
3.1 Pixel Tags Small graphic images in emails that track opens and other email-related information to measure and improve communications.
3.2 APIs (Application Programming Interfaces): Tools that allow the exchange of information to make the site more interactive and user-friendly.
We use these technologies to create personalized emails and analyze email campaign performance, collecting information about the device, operating system, geolocation, and email program used.
4. What cookies does by Crea use?
4.1 Necessary Cookies These cookies are essential for our website to function. Without them, parts of the site won’t be usable, such as ensuring pages display correctly and setting the appropriate language and currency based on your location.
4.2 Analytics and Statistics Cookies These cookies help us understand and improve how customers interact with our website. They provide insights into visitor numbers, page views, and usage patterns, but do not collect personal details like your name or address.
4.3 Advertisement and Marketing Cookies Used to understand your browsing habits, these cookies show you relevant ads based on your interests and interactions on our website. Most third-party cookies require your prior consent.
4.4 Third-party Cookies Selected third parties set these cookies to provide information on your use of our services. They help us promote products and offers based on your activity. These cookies collect browsing habits to make advertising more relevant and measure ad campaign effectiveness.
by Crea (CA Development AB) uses external platforms to communicate digitally, these include Pinterest, Instagram, LinkedIn, Facebook and Google Ads. These platforms use both first- and third-party cookies as well as similar techniques to advertise and follow up the results of the advertising.
4.5 Personalisation Cookies These cookies enhance your user experience by personalising content based on your interests and interactions. Registered users may have their experience further tailored. These cookies require your prior consent.
4.6 Preference Cookies They remember your filter preferences to create a more tailored online shopping experience, saving your settings for future visits.
4.7 Social Media Sharing Cookies If you use social network icons on our site, these cookies from third-party websites may be deployed. We do not control these cookies, so check the third-party sites for management information.
The duration a cookie stays on your computer or mobile device varies based on its type: “persistent” or “session” cookie. Session cookies last only while you are browsing and are deleted once you close your browser. Persistent cookies, on the other hand, remain on your device until they expire or you delete them. Most of the cookies we use are persistent and will remain active for a period ranging from 30 minutes to two years after being downloaded to your device.
5. Why are we collecting this data?
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Comply with any legal obligations we have, such as calculating taxes
– Improve our store offerings and your shopping experience
– Improve our communication to you on external communication platforms.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
6. How can I manage my cookies?
Necessary cookies and similar tracking technologies cannot be switched off. However, you can withdraw consent for non-essential cookies and tracking technologies via our Cookie Preferences.
You can configure your browser settings to manage cookies. Note that disabling all cookies (except necessary ones) may impact the functionality of by-crea.com.
For browser-specific cookie management instructions, please visit the respective developer’s website:
Google Chrome
Apple Safari
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
7. Who do we share your data with?
We never share your personal data with third parties if you haven’t agreed with us to do so, or if it isn’t necessary to fulfil our obligations under contract or law.
8. How long do we retain your data
According to the Accounting Act of Sweden, we must save any order data in 7 years.
9. Which rights do you have over your data?
If you have added an order on our site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
10. Who on our team has access to the data
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
– Order information like what was purchased, when it was purchased and where it should be sent
– Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
11. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
12. Statistics
We collect data about your browsing behaviour anonymously, to improve the user experience of our website.
13. Policy Updates
We will inform you of any changes to this cookie policy by updating the policy on our website and, where appropriate, notifying you via email.
For any queries regarding your visit to by-crea.com, please contact our Customer Service team. For more information about how we use the information you submit on this site, please read our Security & Privacy Policy.
For other browsers, consult the browser developer’s website.
For any queries regarding your visit to by-crea.com, please contact our Customer Service team.
For more information about how we use the information you submit on this site, please read our Security & Privacy Policy.
